OFW for Filipino Business & Personal loan

Position : Relationship Manager : 01 (post)

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Key Responsibilities
Meet and exceed the assigned sales and revenue targets though acquiring new customers for deposit, Retail SME and other lending products.
Understand customer’s lending needs and provide suitable solutions through consultation.
Collecting supporting documents, prepare credit memorandum with the provision of strong analysis, recommendation and business justification.
Manage and grow existing customer portfolio for FUM, loan, revenue and profitability. Leverage and expand customer relationship to maximize referral, cross selling and new business opportunities.
Contribute to the business success by initiating and participating in various cold-calling and marketing activities.
Provide high standard of service to all customers at all times and address all customer’s complaints/issues in the professional manner.
Manage the quality customer portfolio, maintain accurate records, and always follow the bank’s policies and compliance procedures.
Be vigilant on any early credit warning signs and make immediate report on potential financial or operational losses.
Stay updated with bank’s products suite, marketing campaigns and competitor’s activities to ensure superior product knowledge
Required education & experience


Minimum bachelor’s degree.
OR lower degree accepted if at least 3 years’ experience in similar position.
Computer literacy and English language proficiency.
Proven sales and service records in banking or related industries.
Financial background and credit background.
Required competencies

Discretion, integrity, and rigor.
Customer focus and strong communication skills.
Strong analytical skills with the ability to articulate complex issues.
Confidence, pro-active and ability to work under pressure.
Good planning, negotiation, problem-solving & organizing skills.
Desire to go extra and beyond responsibilities.
Be a team player and like to deal with challenges.